Included

$0

Included with
every system

✔ Remote Service $50 if resolved
15 Minute Maximum

✔ Remote Support Response Time
Next Available

or $600/year
1 Year Contract

✔ Remote Service $25 if resolved
30 Minute Maximum

✔ Remote Support Response Time
Scheduled Within 24 Hours

✔ After Hours Remote Support $25 if resolved
30 Minute Maximum

✔ On-Site Service Scheduling
Within 2 Business Days

or $1300/year
1 Year Contract

✔ Remote Service
No Charge

✔ Remote Support Response Time
Same Business Day

✔ After Hours Remote Support
No Charge

✔ On-Site Service Scheduling
Within Next Business Days

✔ Complimentary On-Site
1 Per Year 2 Hour Max

✔ After Hours On-Site
Mornings, Evenings, Weekends available
With 5/day Notice

✔ Loaner Equipment
If Model is in Stock

All service is performed by Atlanta Home Theater team members, no subcontractors or outside call centers.

These service contracts do not apply to multisports and race simulators.

Response times not guaranteed during severe inclement weather, acts of God, etc. effecting large service areas.

All on-site service is performed at $135/hr/man, 1hr minimum, Mon-Fri 8:30am-5pm.